CARFAX Reviews

Pros

Reputation - most trusted brand who continues to invest to grow and build consumer confidence and trust throughout their personal vehicle search and ownership. Values Driven - Cares for Employees, Community, Customers, Consumers: It's not by accident that Team CARFAX is listed first because our physical and mental health and well-being were paramount and considered in many organizational decisions, especially in 2020 which seemingly started like any other year! A year later, we emerge stronger, more motivated, focused and involved in community programs. Personally for myself, I am so appreciative for the decisive, appropriate and very timely management decisions taken to ensure that we were fully supported in our "home" offices, whilst remaining connected and in touch through many celebratory virtual events, such as our Annual Employee Appreciation Party, Halloween Magic shows, Valentine's Day Red balloon appreciation, team Trivia Challenges and monthly "brunches"! Our Canned Food and Winter Clothing drives were a huge success supporting local charities and communities - all of which has been a balm and comfort to be able to help others. Work Hard, Play Harder - Absolutely, We Do!! Shared some of the ways we "play" above! Look forward to returning to the office to the monthly happy hours to welcome our new hires. Excellent work-life balance programs and benefits - I especially love my volunteer time off hours! Looking forward to four-day summer work schedule!

Cons

Limited professional development opportunities No tuition reimbursement

Pros

It's not just upper management blah-blah and talk. CARFAX sets the tone at the top and it pervades the culture. We have a "no jerks allowed" policy and it's true; the teams are collaborative and have developed a good team work environment. Pay is great, if you're in the field you have all the tech you need (iphone, ipad, laptop, car, printer, supplies), and the little benes make for easing your life (example: CALM paid membership; free DOORDASH subscription w/o delivery fees, etc). all these little things add up in your life. In my role, the activities consist of calling/zooming/visiting my dealer customers and making sure they know how to use their CARFAX programs to support sales, grow business in sales and service, and grow their customer base. The RAM also looks for accounts who can grow and pass them to the product specialist (sales). The comp is very fair, and sales teams (inside/outside/strategic/etc) do not compete with each other; everyone shares in the sale when they're active on an account. I hope to be a CARFAX Lifer after working 20+ years at large and small companies.

Cons

If you are a RAM you need to be self-accountable and self-motivated. If you need a manager over your shoulder all the time, this is not for you. If you are a self-learner, you'll do well. If you ask questions, you'll do well. Basically, if you're a lone wolf you won't fit and be successful.

Pros

Super collaborative. Great management. Strong culture. Fun is encouraged and celebrated. Inclusive and respectful. Proactively looks out for my mental health. I am absolutely empowered to do my best work and balance it with Real Life.

Cons

Can't think of a single one. Really.

Pros

Team Oriented and always in the know regarding the business and its future. Flat Organization

Cons

Flat Organization - Promotions are hard earned but worth it

Pros

Great benefits. Work life balance is great. People are very nice and easy to get along with. Work with the latest technologies.

Cons

You might feel like a small cog in a very big machine. But the teams do their best at working together and there is room for advancement.

Pros

Great work life balance Free Friday lunches Dog friendly Other employees are for the most part great! There have been some jerks in the past that I wish were weeded out quicker. Flexible when needing PTO Bonus pay Good employee recognition

Cons

Sometimes it seems there is no direction, and management follows the next shiny thing, often before the last shiny thing was brought to completion. Pay could be better, raises are usually small.

Pros

CARFAX is a great company to work for. They have a strong brand that sells itself in most cases, when it comes to advertising that can be a little more challenging especially in a market where inventory is hard to find.

Cons

Too many sales people leads to less prospect for each and harder opportunities for rural market.