Does CD Baby pay their employees well?

According to anonymously submitted Glassdoor reviews, CD Baby employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CD Baby. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CD Baby?

71% of CD Baby employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CD Baby 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CD Baby?

Customer Service Representative (8) , Digital Operations (3) , Artist Services Representative (2) , Manager (2) , Scrum Master (2)

What are the pros of working at CD Baby according to real employee reviews?

"Good Benefits and Culture." ((in 5 reviews)); "Our coworkers are great and it feels like family here." ((in 4 reviews)); "The people who work at CD Baby are great people and truly care for the artists." ((in 4 reviews)); "Very flexible and good work/life balance" ((in 3 reviews))

What are the cons of working at CD Baby according to real employee reviews?

"Pay average $ is low" ((in 6 reviews)); "Management has some serious blind" ((in 3 reviews)); "The annual pay raises offered are also negligible" ((in 1 reviews))

What are employees saying about CD Baby redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CD Baby redundancy and their outlook for job security at CD Baby in 2026.

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CD Baby

CD Baby Reviews

3.5

71% would recommend to a friend

(45 total reviews)

Molly Neuman

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture and values

3.4

Diversity and inclusion

3.3

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

CD Baby has an employee rating of 3.5 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CD Baby employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

45 reviews

1.0

25 Jan 2026

No

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Work from home, good team mates

Cons

Parent company does not respect workers

1.0

21 May 2025

Don't go

Digital operations

Recommend

CEO approval

Business outlook

Pros

Was a good job at one point.

Cons

Lays off workers on a regular basis

3.0

20 May 2025

A time of transition for CD Baby

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

A great ethos behind the company - and in turn great people, many of whom have been there for many years

Cons

A difficult past 5 years or so for the business, with so many great staff experiencing layoffs due to the sales to Downtown, and then Universal Music

Viewing 1 - 3 of 45 Reviews

Jobs at CD Baby

Director of Business Intelligence

Nashville, TN

US$150K - US$175K /yr

(Employer provided)

View job

Director of Business Intelligence

United States

US$150K - US$165K /yr

(Employer provided)

View job

Director of Business Intelligence

Los Angeles, CA

US$150K - US$165K /yr

(Employer provided)

View job

CD Baby reviews FAQs

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CD Baby Reviews

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No

Don't go

A time of transition for CD Baby

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