CDK Global Reviews

Pros

Good pay, good hours, good coworkers decent benefits and good paid time off work from home the last year has been good, but getting forced back into the office soon...

Cons

Monotonous support work, sometimes departments don't communicate well to each other. The ball frequently gets dropped for simple fixes that customer need. Too much focus on new features, need to focus on fixing current issues and function gaps Sometimes there's no where to move up to if you pick the wrong initial support team.

Pros

Excellent benefits, good training opportunities and great people to work with and pay is good and front line managers seem to care about employees and push us to use the PTO that is unlimited.

Cons

Constant re-orgs after the last re-org we were promised no more re-orgs at the end of last year for 3 years. Well we're in the middle of another reorg.

Pros

Great work/life balance, focus on the customer, Open vacation/time off plan, friendly environment and coworkers.

Cons

There are not many cons, but I would say: Silos between some departments, old core product, can be slow to innovate at times.

Pros

You can quickly get promoted if you prove yourself, like most any company.

Cons

Usually promotions happen because someone left the higher up position.

Pros

Inclusive, friendly, flexible, results oriented, team driven. Pay for performance so you have opportunity if you want to push yourself. Education won't hold you back and for a technology company that's a pretty big deal. They care about the quality of your work and less about the paper pedigree.

Cons

Technology is fickle. People who don't like change or adapting to change will have a hard time in this environment. You have to be active and paying attention and ready to say Yes and jump in. Fail fast and recover fast.

Pros

Good work life balance (it's easy to look busy and do nothing).

Cons

The company is loosing market share to Tekion and other newcomers. The products are outdated and there is no strong vision on executive level on how to use the current revenue stream to modernize the product portfolio (several attempts failed already). The competitors in the space are innovating much faster than CDK, and making few acquisitions won't stop them. The IT systems are draconic (spying on everything the employees are doing on their work computer). The comp and benefits are below the market average (they will only offer you a raise once you put your 2 weeks notice). Don't expect to see any 401K matching if you leave in the first 3 years, as the matching comes with a 3 year vesting cliff (read the fine print).

Pros

The people, pay, and benefits are definitely the best part of CDK. You really can’t beat unlimited PTO in theory. Great health insurance plan if you’re willing to pay for the top tier plan. Good springboard for your next step.

Cons

Management makes a different decision every time the wind blows. This leads to a lot of time, resources, and stress wasted on projects that eventually don’t come to fruition. Everything is a fire drill. I felt as though this job is not good fit for my personality so I left. I’d rather work with a company more concerned with doing things right and making strategic moves for the future, vs the CDK way of reacting at the last second and fly-by-the-seat-of-your-pants management style. Not worth the pay.

Pros

The individuals who work at CDK are good people, generally trying to do the best they can. The products do what they're supposed to, and have a lot of users. It's a stable place to work.

Cons

Somehow, in aggregate, everything is slow and terrible. IT problems due to the corporate scanning software completely prevent productivity and can take a week or more to even get a response from IT. The HR phone line is staffed by people who have to look in the manual for every question (assuming they don't hang up on you). Most importantly, the core of the business is just stuck in the mud. They can't get anything done quickly enough. Hiring is hard. Planning is hard. Coordinating across departments is hard. No one seems to be interested in changing the system.