CDK Global Reviews

Updated Jul 30, 2021

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Found 2,197 of over 2,374 reviews

3.5
69%
Recommend to a Friend
82%
Approve of CEO
CDK Global CEO Brian Krzanich
Brian Krzanich
341 Ratings
Pros
  • "Work life balance and latest technologies usage(in 318 reviews)

  • "Great pay and you work from home(in 126 reviews)

  • Cons
  • "Only takes once to leave an impression of upper management(in 83 reviews)

  • "As a former leader at Cobalt, I'll provide just one example that summarizes everything: under(in 52 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee

      good environment to work

      Jun 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      positive environment, good team, good leaders, work life balance

      Cons

      slow career progression in one dept

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    2. 4.0
      Current Employee, more than 8 years

      Good place to work that's making steps in the right direction

      Jul 19, 2021 - Client Tech Analyst in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, good hours, good coworkers decent benefits and good paid time off work from home the last year has been good, but getting forced back into the office soon...

      Cons

      Monotonous support work, sometimes departments don't communicate well to each other. The ball frequently gets dropped for simple fixes that customer need. Too much focus on new features, need to focus on fixing current issues and function gaps Sometimes there's no where to move up to if you pick the wrong initial support team.

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      1 person found this review helpful
    3. 4.0
      Current Employee, more than 5 years

      Good company to work for but...

      Jul 1, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent benefits, good training opportunities and great people to work with and pay is good and front line managers seem to care about employees and push us to use the PTO that is unlimited.

      Cons

      Constant re-orgs after the last re-org we were promised no more re-orgs at the end of last year for 3 years. Well we're in the middle of another reorg.

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      2 people found this review helpful
    4. 5.0
      Former Employee, more than 10 years

      Great Company that wants its customers to succeed

      Jul 26, 2021 - Learning Program Manager in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work/life balance, focus on the customer, Open vacation/time off plan, friendly environment and coworkers.

      Cons

      There are not many cons, but I would say: Silos between some departments, old core product, can be slow to innovate at times.

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    5. 5.0
      Current Employee, more than 1 year

      Great Place to work

      Jul 30, 2021 - Associate Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment. Helpful seniors. Overall development. Learning weeks. Good office infrastructure. Nicely bulit cafeteria. Flexible working hours.

      Cons

      Freshers Salary could be a little bit better. Bonuses and other gift hampers can be improved somewhat.

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    6. 4.0
      Current Employee, more than 5 years

      Lots of room for advancement

      Jul 21, 2021 - End User Support Analyst Level II in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can quickly get promoted if you prove yourself, like most any company.

      Cons

      Usually promotions happen because someone left the higher up position.

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    7. 4.0
      Current Employee, more than 5 years

      It's a great place to work

      Jun 8, 2021 - Supervisor Customer Support in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inclusive, friendly, flexible, results oriented, team driven. Pay for performance so you have opportunity if you want to push yourself. Education won't hold you back and for a technology company that's a pretty big deal. They care about the quality of your work and less about the paper pedigree.

      Cons

      Technology is fickle. People who don't like change or adapting to change will have a hard time in this environment. You have to be active and paying attention and ready to say Yes and jump in. Fail fast and recover fast.

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      3 people found this review helpful
    8. 1.0
      Current Employee, more than 1 year

      Lack of vision, outdated products, draconic IT systems.

      Jul 20, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance (it's easy to look busy and do nothing).

      Cons

      The company is loosing market share to Tekion and other newcomers. The products are outdated and there is no strong vision on executive level on how to use the current revenue stream to modernize the product portfolio (several attempts failed already). The competitors in the space are innovating much faster than CDK, and making few acquisitions won't stop them. The IT systems are draconic (spying on everything the employees are doing on their work computer). The comp and benefits are below the market average (they will only offer you a raise once you put your 2 weeks notice). Don't expect to see any 401K matching if you leave in the first 3 years, as the matching comes with a 3 year vesting cliff (read the fine print).

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      1 person found this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Great people but the company is a cluster

      May 20, 2021 - Senior Analyst in Hoffman Estates, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people, pay, and benefits are definitely the best part of CDK. You really can’t beat unlimited PTO in theory. Great health insurance plan if you’re willing to pay for the top tier plan. Good springboard for your next step.

      Cons

      Management makes a different decision every time the wind blows. This leads to a lot of time, resources, and stress wasted on projects that eventually don’t come to fruition. Everything is a fire drill. I felt as though this job is not good fit for my personality so I left. I’d rather work with a company more concerned with doing things right and making strategic moves for the future, vs the CDK way of reacting at the last second and fly-by-the-seat-of-your-pants management style. Not worth the pay.

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      1 person found this review helpful
    10. 1.0
      Current Employee, less than 1 year

      Incapable of getting anything done

      Jul 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The individuals who work at CDK are good people, generally trying to do the best they can. The products do what they're supposed to, and have a lot of users. It's a stable place to work.

      Cons

      Somehow, in aggregate, everything is slow and terrible. IT problems due to the corporate scanning software completely prevent productivity and can take a week or more to even get a response from IT. The HR phone line is staffed by people who have to look in the manual for every question (assuming they don't hang up on you). Most importantly, the core of the business is just stuck in the mud. They can't get anything done quickly enough. Hiring is hard. Planning is hard. Coordinating across departments is hard. No one seems to be interested in changing the system.

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      2 people found this review helpful
    Viewing 1 - 10 of 2,197 Reviews

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