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CHARLES & KEITH

Engaged Employer

CHARLES & KEITH

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CHARLES & KEITH Reviews

3.0

38% would recommend to a friend

(257 total reviews)

CEO Charles Wong

Charles Wong

75% approve of CEO

Ratings by category

2.6

Career Opportunities

2.6

Compensation and Benefits

2.4

Culture and Values

2.4

Diversity and Inclusion

2.4

Work/Life Balance

2.3

Senior Management

Ratings distribution

5 stars

14%

4 stars

23%

3 stars

33%

2 stars

14%

1 star

16%

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Found 257 of over 279 reviews

Updated 22 Nov 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
    1. 5.0
      8 Sept 2023
      Part Time Sales Associate
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Very friendly colleagues Pay is not bad for pt role

      Cons

      Nothing much cause not really stressful working there

      1. 1.0
        8 Nov 2023
        Digital Strategy
        Current Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Depending on team, can be quite flexible with work arrangements - 30% staff discount

        Cons

        - Shift back to work from office mostly, only 1 WFH day. Doesn't make sense because it was hybrid working arrangement prior and it worked fine. - Poor leadership, no career progression, upper management basically doesn't care about you so you feel like you're dispensable - No recognition - Turnover rate is incredibly high (indicative of the culture here) - Poor incentives - Management is super super petty and calculative when it comes to bonuses - Probation is 6 months, so if you join after July you can basically say bye to the 13 month bonus in Jan/Feb they tell you about to entice you to join - Below market rate salary

        3
      2. Join the CHARLES & KEITH team
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        1. 3.0
          16 Nov 2023
          UI Developer
          Former Employee, more than 1 year
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Pros: - good welfare(but vending machine you need to pay 50% off the products lol) - Good team?

          Cons

          Cons: - may have some barrier between the whole team - Mgmt skills are bad. OT but no pay - Getting paid lesser than market rate.

          1. 2.0
            22 Nov 2023
            Store Manager
            Former Employee
            Singapore
            Recommend
            CEO Approval
            Business Outlook

            Pros

            good for learning and perfect place for training

            Cons

            too many own people inside, hard to promote unless you know someone

            1. 4.0
              6 Nov 2023
              Sales Associate
              Current Employee, less than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Nice co workers and decent workload

              Cons

              shifts are long and standing for long periods

              1. 3.0
                5 Nov 2023
                Merchandising Planner
                Former Employee, more than 3 years
                Singapore
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Nice office Nice products Time off given

                Cons

                Long hours Complicated processes Too many voices

                1. 1.0
                  25 Sept 2023
                  Senior Associate
                  Former Employee, more than 1 year
                  Singapore
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Colleagues are fun and helpful. Working environment can be fun because of them.

                  Cons

                  Little to no growth for my career path

                  1. 3.0
                    18 Aug 2023
                    Anonymous Employee
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Nice office building and pantry

                    Cons

                    Lack of data structure and management. Low salary and incentive apart from staff discounts

                    2
                    1. 1.0
                      13 Mar 2023
                      Senior Retail Executive
                      Current Employee, more than 1 year
                      Singapore
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Variable bonus and Annual Wage Supplement

                      Cons

                      Do not just pay salary a few dollars above 2.6k so that you can slave drive your employees to work 12 hours to 14 hours shift per day without overtime pay. It is in the contract they can ask you to work 12 hours per day before lunch break. Red flags. Thats why everyone is on medical leave and you continue to slave drive those that are working and asking them to come back on their off day. It is a viscious cycle. Imagine working 72 hours per week with no overtime pay. We are not managerial role and retail staff which you add in an executive in it. Please treat your employees fairly by letting them work 8 to 9 hours per day. Otherwise every week you have people on mc and resigning.

                      4
                      1. 4.0
                        14 Aug 2023
                        Anonymous Employee
                        Current Employee
                        Singapore
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great team members and colleagues

                        Cons

                        More could be done to improve benefits

                      Viewing 1 - 10 of 257 Reviews
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                      CHARLES & KEITH Reviews FAQs

                      CHARLES & KEITH has an overall rating of 3.0 out of 5, based on over 279 reviews left anonymously by employees. 38% of employees would recommend working at CHARLES & KEITH to a friend and 42% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, CHARLES & KEITH employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at CHARLES & KEITH. This rating has decreased by -11% over the last 12 months.

                      38% of CHARLES & KEITH employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CHARLES & KEITH 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.6 for career opportunities.

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                      Glassdoor has 279 CHARLES & KEITH reviews submitted anonymously by CHARLES & KEITH employees. Read employee reviews and ratings on Glassdoor to decide if CHARLES & KEITH is right for you.