Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

48% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Sales Representative (2)

What are the cons of working at Call Experts according to real employee reviews?

"Management will change policies and procedures at the drop of a dime." ((in 3 reviews)); "Not to mention if you make an error or don't follow an updated rule that you may not even be aware of your already low pay will be cut." ((in 3 reviews))

What are employees saying about Call Experts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts redundancy and their outlook for job security at Call Experts in 2026.

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Call Experts

Call Experts Reviews

Compare reviews

2.9

48% would recommend to a friend

(55 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.9

Work/Life balance

2.8

Culture and values

2.8

Career opportunities

2.6

Senior management

2.3

Compensation and benefits

Call Experts has an employee rating of 2.9 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 22% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

55 reviews

5.0

16 Feb 2026

good

Customer service representative

Recommend

CEO approval

Business outlook

Pros

flexibility and work from home set up

Cons

pay not good at all should try increase

5.0

7 Apr 2025

Amazing!

Lead agent

Recommend

CEO approval

Business outlook

Pros

Flexible, Supervisors are amazing and willing to help if any questions come up.

Cons

Pay is okay but could be better!

5.0

5 May 2024

Working From Home

Operations agent

Recommend

CEO approval

Business outlook

Pros

They have a supportive literal library of training material, you are constantly growing as an individual. They have team training as well as one on one's. You're made aware of what you did wrong without being made to feel singled out. Management pushes agents to do their best. Constant feedback. Incentive pay, PTO, you're offered a paid holiday every year(Not mandatory), after one year your birthday is considered a paid holiday. They promote from within. You're made to feel like you are important to the team.

Cons

Irate callers and nurses are draining.

Viewing 1 - 3 of 55 Reviews

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