Pros
1. Timely Salary and incentive
Cons
1. No campaigns to earn the incentives, all the worst campaigns in the market get selected and bid on in this company. HR has revealed that Tele-Marketing is a side business for them so whatever is left in the market gets sent to CandorWorks. 2. Management has gone from best to worst 3. Assistant Manager does not know at all how the process work, and is like a puppet to Ops Manager 4. worst manager and SME currently handling the process. who does not know a single thing about process and knows only 1 dialog "You are getting compensation to work, how to do that is up to you, that's why we hired you, figure it out yourself " 5. No help or guidance from SME in any issue, it goes reverse here, SME asks you what to do in various situations cause of very little knowledge. 6. At the end of the month management decides to go for the campaigns which are hard to score on, so people never complete the target and all the incentives never leave the management's pocket. 7. Too many unnecessory extentions in shift. Asst. Manager Narendra Chinappa always remember to give the worst campign at the end of the shift and does not care about employees work health balance at all.