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Capital One

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Capital One

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Capital One Employee Reviews about "great benefits"

4.0

74% would recommend to a friend

(2092 total reviews)

Founder, Chairman & CEO Richard D. Fairbank

Richard D. Fairbank

85% approve of CEO

Ratings by category

4.1

Diversity and Inclusion

4.1

Compensation and Benefits

4.0

Culture and Values

4.0

Work/Life Balance

3.7

Career Opportunities

3.5

Senior Management

Ratings distribution

5 stars

42%

4 stars

31%

3 stars

16%

2 stars

5%

1 star

5%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and they really care about the happiness of their employees as much as their customers.(in 1946 reviews)
  • "Great Work life balance and they really cared about creating a positive experience for interns.(in 1356 reviews)
  • "Great people (the ones who aren't looking to simply climb the ladder)(in 1046 reviews)
  • "The culture is great and processes are set up to allow entrepreneurial thought at any level.(in 886 reviews)
  • "Good pay (not great)(in 780 reviews)
Cons
  • "Poor management they do not promote people within the company that know the job inside and out.(in 526 reviews)
  • "Some of my friends were not as lucky as I and were under some bad managers.(in 459 reviews)
  • "Old old infrastructure and talent and performance management is bad(in 302 reviews)
  • "A LOT of ASMs have resigned recently and senior leadership's attitude is that everyone is easily replaceable.(in 165 reviews)
  • "Frequent Layoff and Reorganization.(in 148 reviews)
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Found 2,092 of over 16K reviews

Updated 30 Nov 2023

Reviews about "great benefits"

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2092
    1. 4.0
      24 Sept 2022
      Funding Specialist
      Current Employee, more than 1 year
      Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They are humans and treat you like so great benefits gives you the time you need off very family oriented

      Cons

      Very low pay that’s it

      1. 4.0
        19 Nov 2010
        Anonymous Employee
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        There core accounts like savings and checking are simple easy for customers. Employee's salaries are standard, but have to push to get what you want.

        Cons

        The health benefits are not that great and the hours of work are way too long. They tried to be competative with TD Bank, but in my opinion it's not working.

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        1. 1.0
          22 Dec 2022
          User Experience Design Researcher
          Current Employee, less than 1 year
          Plano, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The company rewards their employees and has lots of great benefits to take advantage of.

          Cons

          The leadership is a complete disaster. They have no solid business goals or roadmaps. Half the time any profit made seems to be by accident. They have a toxic leadership style in some areas where associates are bullied and degraded. There is no direction provided to associates and no defined roles. Everything seems to be fly by the seat of their pants. I have never seen such disorder and lack of empathy for associates at such a large well established company. There is massive turn over too, which make’s totally sense. Every leader I have talked to and it has been 10+ have been at Capital One less than 2 years.

          8
          1. 4.0
            31 May 2021
            Universal Banker
            Former Employee, more than 1 year
            Bowie, MD
            Recommend
            CEO Approval
            Business Outlook

            Pros

            I liked working for capital one bank and it was a very good to work with great benefits.

            Cons

            I had a bad manager that pick on everyone in the branch, nothing would make her happy

            1. 1.0
              7 Apr 2016
              Relationship Banker
              Current Employee, more than 1 year
              Baton Rouge, LA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Very easy job. Have sales goals but they are generally easy to reach. 4 weeks vacation and great benefits.

              Cons

              What's the point of having so much vacation if you can't afford to go anywhere? Incentives have been cut every year in half or more each time. The 2016 incentive cut makes it working here not a viable option for work for anyone that needs 35- 40k or higher. Upper management pretends to care and sends shoutouts for the highest achievers via email, but little else. The future of capital one is to go digital which means employment cuts. Automated teller machines and one to two employee branches are what you have to look forward to. Encouraged to train customers to be self sufficient so we are no longer needed. Bank profits were 4.4billion last year while capital one cut incentives for bankers by 10k a year.

              3
              1. 2.0
                27 Apr 2016
                Branch Manager
                Current Employee, more than 1 year
                Bergen, NJ
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Four and half percent matching on the 401k plus extra 3% is great benefit. Also health insurance is great. Company vision can be good if it was real.

                Cons

                Favoritism, incompetency on the district manager level. Age discrimination. You only go forward if you play the politics so if you are good at being agreeable this is for you.

                1. 4.0
                  23 Aug 2016
                  Part-time Teller
                  Former Employee
                  Glen Cove, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  My colleagues were fun and really friendly. The professional bank environment is nice and, although it gets boring at times, is a nice change of pace from fast-food. The benefits were great and the company seemed to care a bit about one's future.

                  Cons

                  Upper management at times left you scratching your head. Some superiors can be rude, unreasonable and apparent in their disregard for the satisfaction of the customers and progression of the bank. Unequal pay for the same job without regard to performance and improvement.

                  1. 3.0
                    25 Sept 2017
                    Anonymous Employee
                    Former Employee, more than 1 year
                    Chesapeake, VA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great benefits and they start you off with 4 weeks vacation right after your first 90 days

                    Cons

                    Schedules are not the best

                    1. 4.0
                      5 Oct 2014
                      Senior Process Coordinator
                      Former Employee, more than 1 year
                      Glen Allen, VA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great benefits and the people that work the hardest are the ones that get promoted.

                      Cons

                      So many different departments it is hard to decide which opportunity to go after next.

                      1. 4.0
                        5 Jun 2016
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great benefits and they really care about the happiness of their employees as much as their customers.

                        Cons

                        Not very flexible with shift changes but they do offer quite a bit of PTO and Holiday pay.

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