Cash App Reviews

3.7

48% would recommend to a friend

(287 total reviews)
avatar

Brian Grassadonia

31% approve of CEO

35% positive business outlook

Cash App has an employee rating of 3.7 out of 5 stars, based on 287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cash App employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

287 reviews
2.0
22 Jan 2023
Recommend
CEO approval
Business outlook

Pros

- Remote work applies to all positions at the moment of writing this review - You'll receive a monthly reimbursement for Utility & Electricity and for Health & wellness - They have many communities for employees to join & engage in. You can get free expensed dinners, swag, etc. sometimes. - They have medicine cabinet, first aid, snacks, drinks, eggs, teas, instant ramen, seaweed, chips, soda, sugar free drinks, and a lot of options to just snack on and use for free while at the office. - Sometimes they may provide free lunch, have food trucks (sometimes free) on occasion - Depending on you view this, they value your merit more than time of tenure (seniority) & age. - Bereavement is up to 10 days, sick time is accumulated and capped up to 10 days, and PTO is between 2 weeks to 1 month based on tenure. - There are overtime opportunities if there is a business need, which you'll be making 1.5x your current hourly rate. (For hourly workers only and you cannot take PTO, sick leave during OT or it will count towards regular pay) - They match 50% of your 401k contributions up to 6k. - Amazing Health, medical, dental, and eye care insurance benefits - You have access to everyone's calendar view, so that you can easily you schedule a meeting, see their availability, or plain curiosity. - They have Career experiences where you can try a role, for 3-6 months, but you will not receive additional pay or have a guarantee in obtaining that career your experienced. But at least you rotate your work.

Cons

- Directions given by leadership is inconsistent. - Lack of accountability amongst leadership in regard to resolving issues. - Entry level positions beware of empty promises. Favoritism plays a huge role here. Favoritism (while not publicly admitted or mentioned) will get your far. - There are no bonuses and miniscule raises once a year that is negligible. - The illusion of management saying there is no micromanagement is real. It exists, there's controls and systems in place that track it, especially if your position is hourly. - Company is very political within management and communication. - Be mindful of your speech during your time in this company. - Doing what's best for the company may not give you recognition, higher pay, or promotion. - Progression with career is extremely limited and difficult. - There is disparity in treatment & benefits to contract workers, hourly employees, and salaried employees. - There is no transparency in career advancements. Some folks on the team are asked privately based on leadership's relationship to certain individuals. - They used to provide a free daily lunch every day, before the company grew massively to what it is now. Now it's nonexistent. - Tasks within this role are extremely monotonous, repetitive, and beyond boring. You will not be able to mentally grow or stimulate yourself once you get into a rhythm of doing the same tasks over and over again. Pretty much factory work but for the hands and mind.

5.0
13 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Diversity out the wazoo. You WILL find someone in your peer group that is into the same things you are, looks like you, worships like you, has your sense of humor, or passionate about some fringe hobby that you love as well. And if you don't? You'll still be hyped by your peers as being different and original. On my team now we have the most pessimistic man I ever met in my life, and we STILL have a great time hyping him up and giving him an outlet to just hate all the things. If you're reading this and you're in the know: SHOUT OUT TO KEVIN! -The culture. Kind of the same as above. -Benefits. Benefits. Benefits. -Leadership (in my experience) has always been amazing to me. -SO much opportunity for growth within the company

Cons

SOMETIMES it may feel like our passion for the company and our team is taken advantage of by placing people in leadership roles without title or extra compensation. Utilizing DRIs as de-facto leads and creating 'career experiences' where you get to work on a team or project above your pay grade for several weeks/months but are not compensated for the type of work/extra work you are doing beyond core work. If you're a grinder or someone who has a hard time telling leadership no, you may feel taken advantage of at times. I want to be clear, though, that sounds heavy, but it's really not a deter for most people. You DO get experience in something you may not have had an opportunity to try your hand at or have a background in at all, and that part is pretty cool.

5.0
16 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Best and most thorough training I’ve ever attended. I verbally said multiple times through out the training that I’m just so thankful this exists after years of really poor training at other establishments from prior jobs. Work remotely. Benefits. Lots of random benefits that really add up and make a difference. PTO and Sick Time policy is good. And they add on another week of PTO after one year employed with them. It’s extremely easy to request time off and it’s encouraged. You are not guilt tripped when you use sick time which is a new experience for me… and I’m so thankful. Coolest group of people you could work with. So many walks of life, personalities, laughs and conversations. Great people to connect with. A genuine group of people. The leaders are thoughtful and welcoming, always approachable. You are given very good equipment to work with. The job itself is something I love doing. Challenges me every day but in the best ways. Work life balance is a thing! Overtime offered occasionally and you can sign up. Holidays are paid and you have option to request off. Always changing, it’s exciting.

Cons

Can’t really think of anything other than being nit-picky… Christmas and Thanksgiving not automatically given off. Always changing, although good, can also be a little wonky. Lots of trial and error. Sometimes communication gets a little lost but it’s usually smooth sailing. No big Cons.

Viewing 1 - 3 of 287 Reviews

Glassdoor has 315 Cash App reviews submitted anonymously by Cash App employees. Read employee reviews and ratings on Glassdoor to decide if Cash App is right for you.