Does Chileda Institute pay their employees well?

According to anonymously submitted Glassdoor reviews, Chileda Institute employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Chileda Institute. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Chileda Institute?

58% of Chileda Institute employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chileda Institute 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Chileda Institute?

Direct Support Professional (DSP) (14) , House Manager (2)

What are the pros of working at Chileda Institute according to real employee reviews?

"Great coworkers , decent pay" ((in 5 reviews)); "Great staff and very rewarding job!" ((in 5 reviews)); "consistent training and helpful certifications for your career" ((in 3 reviews))

What are the cons of working at Chileda Institute according to real employee reviews?

"Beyond poor management." ((in 7 reviews)); "Employees are not appreciated by upper management." ((in 3 reviews))

Chileda Institute Reviews

Compare reviews

3.5

58% would recommend to a friend

(51 total reviews)

Derek Cortez

79% approve of CEO

56% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.7

Career opportunities

3.4

Diversity and inclusion

3.3

Culture and values

3.1

Senior management

2.8

Work/Life balance

Chileda Institute has an employee rating of 3.5 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chileda Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

51 reviews

2.0

25 Sept 2024

Dangerous (mentally and physically)

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Making a difference for kids with behavioral challenges and disabilities. Relaxed environment and dress code.

Cons

There is a high risk for injury. High rate of burnout. Low reward for doing well. Extremely high emotional toll.

Chileda Institute Response

1y

Thank you for sharing your experience and your feedback. We're glad you find the work meaningful and the environment relaxed. We take your concerns seriously, especially around safety, burnout, and consistency in rule enforcement. We’re actively working on improving support for staff, including workload, compensation, and staffing challenges. If you'd like to discuss this further, please reach out to our HR department at hr@chileda.org or 608-782-6480. We appreciate your dedication and will continue striving to make Chileda a better place for everyone.

3.0

6 Mar 2026

Chileda

Manager

Recommend

CEO approval

Business outlook

Pros

The kids are always the best part

Cons

It is a clique culture

Chileda Institute Response

2mo

Thank you for sharing your feedback. We’re glad to hear that working with our students has been a positive and meaningful part of your experience. We also appreciate your honesty about workplace culture. Fostering an inclusive and collaborative environment is important to us, and feedback like this helps guide our continued efforts to grow and improve.

1.0

13 Feb 2026

Worst mistake of my life.

Direct support professional (dsp)

Recommend

CEO approval

Business outlook

Pros

There isnt a single positive when it comes to this place.

Cons

I have a lot of experience in this career field and worked a few years at Chileda. In my experience, staff safety was a serious concern — I was injured frequently, sometimes every couple of days, and the work caused me significant stress and emotional trauma. Management often ignored or misrepresented concerns, based on what I personally witnessed. I would not recommend this school/facility to families, and I would not personally enroll a loved one there. I also would not work there again if my life depended on it.

Chileda Institute Response

3mo

Thank you for taking the time to share your experience. We are truly sorry to hear that you left feeling this way. The safety, well-being, and professional support of our staff are priorities for us, and we take any concerns about injuries, stress, or communication very seriously. We encourage any current or former employees who have experienced safety or workplace concerns to reach out directly to our HR team at hr@chileda.org or 608‑782‑6480, so we can review the details and address them appropriately.

Viewing 1 - 3 of 51 Reviews

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Jobs at Chileda Institute

Direct Support Professional - Part Time

Floating Special Education Teacher

Weekend Caregiver Overnights

Overnight Direct Support Professional

Direct Support Professional