Chloe + Isabel Reviews

Updated 10 Nov 2020

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2.9
28%
Recommend to a Friend
29%
Approve of CEO
Chloe + Isabel President and CEO Doug Hepfer   (no image)
Doug Hepfer
18 Ratings
Pros
Cons
  • "It has gotten catty with other merchandisers(in 36 reviews)

  • "Too much emphasis on social media, very time consuming(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great direct marketing company"

    4.0
    Former Employee - Merchandiser in New York, NY

    I worked at Chloe + Isabel part-time for more than 3 years

    Pros

    Great % commission, flexible schedule, no recruiting

    Cons

    Change in leadership great changed company culture

  2. "idk"

    5.0
    Former Employee - Sales 

    I worked at Chloe + Isabel part-time

    Pros

    amazing place to work at and community

    Cons

    lot of people and clothing organizations


  3. "Sorry to see company go"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Associate in Las Cruces, NM
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Chloe + Isabel part-time for more than 3 years

    Pros

    The people, the jewelry.

    Cons

    The management over the past year. Sneaky. Doug is no longer management. He was great. New management, notsomuch.

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  4. "Flexible side hustle"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser 
    Recommends
    Approves of CEO

    I worked at Chloe + Isabel part-time for more than a year

    Pros

    Flexible & Fun Great jewelry Low start up cost You don’t have to buy bulks of inventory... buy pieces with discount

    Cons

    Really Helps to be creative

  5. "Newbie jewelry company that went downhill quick"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandiser 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chloe + Isabel part-time for more than a year

    Pros

    Work on your own time

    Cons

    I was so excited to sell this product a year ago. SO much has changed. Prices have increased and quality has decreased. So many of my customers have received broken pieces upon arrival. As a result I never had repeat customers. Too many confusing sales and promotions so customers never want to buy at full price. I was proud to sell this line because it was fashionable and reasonable. Now it’s overpriced “old lady” jewelry just like another company that went out of business. Within one year three regional sales reps left and the CEO was replaced. This used to be a fun, merchandiser driven community and now it’s really just a handful of top sellers pushing positive propaganda.

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  6. Helpful (1)

    Pros

    Flexibility in schedule and income

    Cons

    Current CEO and leadership at corporate is not trustworthy

  7. Helpful (4)

    "Quality of Jewelry Gone Down Severely"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandiser 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chloe + Isabel part-time for more than 3 years

    Pros

    Lifetime guarantee on the jewelry.

    Cons

    Company used to not push recruiting, but now it does. You used to be able to work your business on your own time and not have to worry about minimum sales. Now you have to have a minimum of $500 over 6 consecutive months. Jewelry has severely gone down in quality. I used to not be allergic to the earrings which was a huge selling point for me. The new earrings I can only wear for an hour before I start getting a reaction. I can still wear the old earrings without reactions, so it truly is the quality. New jewelry constantly arrives damaged. With the Lifetime Guarantee, it doesn't make too big of a deal but more of an annoyance and embarrassing when new customers get damaged jewelry. Training and meeting have gone downhill. Trainings/Meetings used to be through different meeting programs. Now if you don't have Facebook, you get left out of a lot of important information because that is the main way they communicate to merchandisers now.

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  8. Helpful (2)

    "Started off great but company and product have gone downhill."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Merchandiser 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chloe + Isabel

    Pros

    Good community of women trying to make it work!

    Cons

    Products are now far less quality and designs have not kept up with current trends. Difficult to sell a product when you no longer like any if the pieces! They now require minimums and push you to recruit. Used to be proud they were not an MLM, but that changed!!

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  9. Helpful (4)

    "Chloe + Isabel is an Insulting Scam"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chloe + Isabel full-time for more than a year

    Pros

    There are no pros: You work for free, you have to pay for the jewelry (even discounted, that doesn't seem fair), too much competition; you're on your own with training unless they like you, management makes it look like they're concerned, but it's all talk and no action. Then they kick you out for not making enough money for them. Unlike the stated vision of the company, they aren't out to help the merchandiser.

    Cons

    expensive jewelry, horrible management, horrible mentoring, exclusive mentality, cliquish, con artists, the CEO is out to profit from you before kicking you out

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  10. "Overall a Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandiser 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Chloe + Isabel part-time for more than a year

    Pros

    Excellent quality jewelry and amazing design team No requirement to recruit to stay a merchandiser No annual fee for the website Customers are very enthusiastic Rich rewards for merchandisers and hosts

    Cons

    They’ve started making the incentive trips entirely based around recruiting rather than giving the option to earn through sales, and it’s something like needing to recruit 5 Qualifying people in a 2.5 month period.

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