Citrix Technical Support Engineer Reviews

Updated Jul 8, 2021

To filter reviews, or .

Found 96 of over 3,444 reviews

4.3
90%
Recommend to a Friend
99%
Approve of CEO
Citrix Chief Executive Officer David Henshall
David Henshall
21 Ratings
  1. 5.0
    Current Employee, less than 1 year

    Awesome

    Jul 1, 2021 - Senior Technical Support Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All good except work pressure in technical support. if you are ok to take 4 cases in a day that too in inbound call, feel free, else everything is awesome here, i would say perks are better than Microsoft and Amazon

    Cons

    only work pressure in Technical support

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Good company to work

    Jul 3, 2021 - Technical Support Engineer in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good learning technologies and provides knowledge

    Cons

    Work-life balance miss once in a while.

    Be the first to find this review helpful
  3. 5.0
    Current Employee, more than 3 years

    Awesome

    Jun 28, 2021 - Technical Support Engineer in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing company to work for.

    Cons

    Nothing that comes to mind.

    Be the first to find this review helpful
  4. 5.0
    Current Employee, more than 5 years

    Good culture

    Jun 24, 2021 - Senior Technical Support Engineer in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of benefits, good culture, awesome environment,

    Cons

    Lots of Work pressure in technical support domain

    Be the first to find this review helpful
  5. 4.0
    Former Contractor

    One of the best companies

    Jul 8, 2021 - Technical Support Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work environment, benefits, pay, culture, growth

    Cons

    Management could have been better

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 5 years

    May be selective about who gets above average pay

    Jun 24, 2021 - Senior Technical Support Engineer in Alpharetta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learning experience and the opportunity for in-house technical traning

    Cons

    Case load and the time to advance your skills with in house training

    Continue reading
    Be the first to find this review helpful
  7. 4.0
    Current Employee, more than 3 years

    Wonderful company to learn L4 to L7

    Jun 24, 2021 - Citrix Technical Support Engineer in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful company to learn L4 to L7

    Cons

    Hard to maintain Work life Balance

    Be the first to find this review helpful
  8. 5.0
    Former Employee

    Excellent place to work

    May 8, 2021 - Technical Support Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Team Great Culture Best place to work

    Cons

    I don't have any. None

    Be the first to find this review helpful
  9. 5.0
    Current Employee, more than 3 years

    Great Company to work for!

    Apr 12, 2021 - Senior Technical Support Engineer in Alpharetta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Personable and professional colleagues, Lots of tools for online collaboration.

    Cons

    Limited options for upward mobility outside of corporate HQ

    Be the first to find this review helpful
  10. 3.0
    Former Employee, more than 1 year

    Do not follow HR non retaliation process when escalating inappropriate behavior

    May 10, 2021 - Technical Support Engineer in San Francisco, Heredia, Heredia
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company benefits are very nice.

    Cons

    If you escalate someone like your manager, get ready to be fired.

    Be the first to find this review helpful
Viewing 1 - 10 of 96 Reviews

Popular Careers with Citrix Job Seekers

JobsSalariesInterviews

Work at Citrix? Share Your Experiences

Citrix logo
or