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Community Healthcare Network

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Community Healthcare Network Reviews

2.6

32% would recommend to a friend

(182 total reviews)

Robert M. Hayes

26% approve of CEO

32% positive business outlook

Community Healthcare Network has an employee rating of 2.6 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Community Healthcare Network employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

182 reviews
3.0
8 Sept 2018

The Burnout is Real

Recommend
CEO approval
Business outlook

Pros

Good pay and benefits; eligible for loan forgiveness (easily) for working in medically underserved communities; very fulfilling work

Cons

The sheer volume of patients that need to be seen in one day is ridiculous (20-25); one hour of administrative time per week to complete charts, phone calls, forms, prescription requests is grossly inadequate; the company provides no security, not even cameras, so we as employees are literally led to fend for ourselves.

1.0
18 Jun 2019

Toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most coworkers are great and really want to help communities. A lot are from the area and grew up in neighborhoods. Smart and caring people. Can be good for the experience for 1-2 years if you can last. Healthcare is cheaper after you get it. Can put money to subway. You aren’t allowed to get health insurance at CHN when they hire you and you have to wait. Some people getting degrees and some managers are flexible.

Cons

Job offered is not the job you get. Lots of people leaving at every level. Top management has lots of change and fighting. Budget issues and cuts. They can’t keep nurses or doctors in clinics or at Central (management). No direction because of constant changes at Central. Managers steal ideas from people or don’t do the work and take credit and promotions. Patients angry with long wait times and canceled appointments. Focus is on research not patients. CHN is really big so you are not a human being in a big system. One day you have to be in the Bronx, next day in Brooklyn and you get no notice. Quality going down and people and patients unhappy. Not safe. Don’t have what you need to do your job. Then you get blamed. Favoritism. Some people punished. others don’t follow the rules. Disrespect. Bullying. Sexist. People are scared at work. Used to be a great place to work is what old timers say. Not any more. It is “whitening” of a community health center. The just have old white men and Wall Street types running the place who don’t care about communities. Managers yell. No one likes the CEO. He makes a lot of promises. Showboat. No real action.

2.0
17 Nov 2020

Toxic Stress, Unecessary Obstacles

Recommend
CEO approval
Business outlook

Pros

Sometimes you get a lot of autonomy... but it gets held against you. Managed to cultivate my own team and create a health team culture in an unhealthy workplace environment. Sometimes you have a lot of flexibility - but then they hold it against you if you use it. Able to design my own scope of work, delegate as need, access a myraid of training, and build skills for a new job - at your own direction, no support to accomplish this despite clearly communicating professional goals. Diverse in almost all levels except the few most powerful/paid positions.

Cons

Refuses to get to the root of the problems in leadership. Overall, the system lacked accountability and professionalism. The folks who were the most qualified/skilled/compassionate came and went in short time. Lots of folks in the highest parts of leadership know there are major issues but shrug them off. Most of the time, front line staff take the brunt of the criticism and blame despite being improperly trained/equipped/supported. Things went waivered constantly between micromanagement to no management. There was no consistent vision from leadership being executed. Communication issues top down. Supervision time with Mgmt was rare, and without agenda or focus when it happened - mostly just used for Mgmt to gossip/compalin about your colleagues - that they supervise - and try to get you to share personal information. Fielded many, many inappropriate comments from Mgmt that definitely fall outside the boundaries of appropriate workplace conduct. Blurred lines. The supportive leaders at the top were often without influence or sufficient authority/skill to change the problems. The key players at the top (CHRO, CEO, CFO, Legal, CMO for a while) are NOT diverse and tended to use verbally aggressive or condescending styles to make up for poor leadership ability. Rules changed often so even when you were doing what you were told one day, the next day you got yelled at for it. Despite strong performance and top marks in Annual Reviews every year, was let go during a pandemic and told it was for budget reasons, despite being 100% grant - personal contacts later confirming that the funding was an excuse. Never given any feedback about ANY problems leading up to termination. Was being told all along everything was good. Feedback overall was minimal and typically personal in nature - regarding whether people "like working with you" or not. Often framed to trigger rather than as constructive, tangible things to work on.

Viewing 1 - 3 of 182 Reviews

Glassdoor has 185 Community Healthcare Network reviews submitted anonymously by Community Healthcare Network employees. Read employee reviews and ratings on Glassdoor to decide if Community Healthcare Network is right for you.