-There has been significant executive turnover. Leadership instability is frequent due to the founder's approach—bringing in executives, granting broad autonomy, then limiting their influence, which leads to disengagement and exits.
-People Operations was previously a standout feature, but changes in HR leadership have shifted the climate toward fear and uncertainty, eroding trust.
-Diversity is lacking, especially among senior leadership. Women face barriers advancing beyond Director level and often depart shortly after reaching this threshold.
-At one point, there were no merit-based raises for a year and a half, which affects morale and motivation.
-The main product lacks clarity and definition, which challenges alignment and long-term growth.