2.0
8 Mar 2023
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
- Work from home - Ok benefits
Cons
- Micromanagement - More tickets than technicians to handle them - On-call is available if you want to make more money, but the additional pay is low - Impossible requests will be demanded to make customers happy - If you are efficient you will handle a large portion of tickets which incentivizes laziness - Hard work is recognized, but not rewarded