Pros
* Competitive benefits package
* Good work-life balance, with reasonable expectations for time off and workload
* Hybrid schedule offers flexibility between remote and in-office work
* Generally friendly and approachable colleagues
* Fair and market-aligned compensation
Cons
* Lack of structured training and support; associates are often expected to figure things out independently
* Employee engagement surveys can feel biased, resulting in an overly positive picture of culture
* Many processes and policies are outdated and not aligned with modern workplace practices
* Organizational resistance to new ideas and innovation
* Lack of diversity, especially in leadership