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      Alaska Airlines

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      Alaska Airlines reviews

      Great Company; Limited Advancement Opportunities - Customer Service Agent (CSA) Alaska Airlines Employee Review

      4.0
      21 Jan 2026
      Customer service agent (csa)
      Recommend
      CEO approval
      Business outlook

      Pros

      In-depth and detailed training program for onboarding and on-the-job training; excellent benefits (better than most other airlines); easy-to-follow procedures; access for personal financial and physical and emotional well-being resources.

      Cons

      limited advancement opportunities unless you are in the Seattle area; smaller locations are limited in advancement; pay is lower than most airlines.

      Explore other reviews about Alaska Airlines

      5.0
      5 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Very welcoming environment. Learning tools and strategies are the best. The union feels like a partnership. AMFA is a great union. Pay is fair.

      Cons

      The commute from outside the SeaTac airport to into the airport is 30 minutes. The parking situation and organization is not ideal.

      3.0
      5 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment and culture. Leadership is strong.

      Cons

      Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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