Pros
At least you have a job.
Cons
Starting with pay. Very poor for the hours you have to work in management. I was working 100+ hours a week in the summer, and at least 70 hours a week in the winter. With no additional pay, it becomes very hard to understand why you even come in at all. Insurance has ok coverage I guess. I don't actually know because it costs $250.00 a week. That was half of my paycheck. I could not afford it. Before I left I know they were making cuts to the insurance coverage and premiums were going up. Honesty is a problem. I remember the first time I was told to lie to a customer and to an employee. I was told to lie about if the store manager was even there. If you lie about something that small why would you not lie about the rest? Refunds is another issue. If you over pay for the services for some unknown reason then forget about getting a refund for a couple of months and about 20 angry phone calls. I was instructed not to give a refund at all. Insurance issues. $0.60 per pound per item is just ridiculous, but it is the state minimum. What is really bad is the fact that if some one does file a claim, as a manager it is your job to argue with the customer until they give up all together or take less than that. If you noticed I did say STATE MINIMUM. If you think that you are going to get your foot in the door and get a promotion, think again. If you are doing a good job and playing by the rules the want you to follow, then you got yourself a genuine pair of golden handcuffs. They will promise you a promotion. Then when you call back in to double check on when you are going to be moving for the promotion so that you can sell your house and uproot your family they will conveniently have some type of huge emergency at corporate until you stop calling. Forget about emailing too. They will not respond to any of them for you. If you have any disabilities that prevent you from lifting don't even think about being a manager. You will spend so much time on the trucks because of the lack of discipline in the employees. Employees, should say bosses, they tell you if they are going to work and if they will take the job you need them to do. Fire them right? Wrong I fired some one for physically threatening me. The GM then called me, chewed me out and told me to give him the job of his choosing. So if you get gutted like a fish I guess they will finally give him a stern talking to. Family time.......they advertise as a family owned and operated business. The reason this statement is true is due to the lack of family time you spend with your wife and kids. Stay there long enough and All My Sons will be the only family you have left.