1.0
10 Apr 2026
Former employee, more than 3 years
New York, NY
Recommend
CEO approval
Business outlook
Pros
The company previously had a strong mission-driven culture, before the significant shift toward prioritizing cost-cutting over ethics
Cons
Strategically eliminated half of the Ops/Claims department a week before annual reviews and raises (which had been repeatedly postponed). The majority of work was sent out of the country for cheaper labor, while the company publicly claimed the reduction in force was due to AI. Constantly preaches about how transparent they are while practicing the opposite. Having seen multiple layoffs over the past few years, it is clear that even for long-term employees (3+years) and strong performers, tenure and performance do not guarantee security here.