Pros
Work from home flexibility helps maintain good work-life balance. Team members are supportive and there is a team-based working culture. Good company for beginners to learn basic processes and corporate environment. Work environment among colleagues is generally cooperative.
Cons
No salary increment in the last two years, which affects motivation and retention. Too much micromanagement, including daily task-wise reporting requirements. No benefits, incentives, or reimbursement for certifications related to the job role. Leadership focus is heavily on cost cutting, which creates uncertainty. Clients are leaving and moving to other vendors like EPIC, affecting project stability. Many experienced employees and leaders have left, and other companies have hired a large number of employees from here. Favoritism is observed in some management decisions. Limited opportunities for career growth and domain knowledge improvement due to repetitive tasks. High layoff risk, leading to job insecurity. Negative and unprofessional behavior experienced by some employees during the notice period.