Long hours doesn't comply with the offer letter - Customer Service Associate BedandBasics Employee Review

2.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Work From Home. Normal working hours

Cons

The Manager doesn't have time to give you a proper training , always rushing and all the time she will have an important things to do. You need to be on your feet on your first 2 weeks. No proper plan to train anew hired passed the responsible to a the senior staff. the senior staff tend to throw a task to a newbie. Be prepare for the long working hours with no OT.

Explore other reviews about BedandBasics

2.0
27 Sept 2025
Recommend
CEO approval
Business outlook

Pros

nothing lol i think maybe getting cs skills up

Cons

- No OT pay, will always end later than stipulated time, if contract say end at 5:30 u will go home 6:30 or later - bosses were fighting w each other alot - welfare straight trash DONT GO

5.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Leadership: Senior leadership at BedandBasics.sg genuinely listens to ideas and provides the resources you need to execute strategic initiatives. Collaborative Culture: Cross-functional teamwork is strong—particularly between merchandising, operations, and digital marketing—resulting in quick problem-solving and collective wins. Clear Vision: The company’s goal to become Singapore’s go-to furniture retailer is backed by data-driven targets, and managers are empowered to shape their own roadmaps. Professional Development: Regular in-house training, mentorship programs, and occasional budget for external workshops help managers sharpen skills in e-commerce, supply chain, and people leadership. Flexible Work Arrangements: Hybrid remote-office policies and core working hours offer a healthy work-life balance.

Cons

Some back-end inventory and reporting tools feel dated, requiring manual workarounds

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