Pros
Paid training that’s done remotely. Coworkers were great and often bonded over how opportunistic and generally awful the company was.
Cons
Unprofessional managers, no raises even when workload doubles or triples and employees are expected to cover other positions that have been eliminated, Experienced multiple instances of unfair employee practices, biases, unrealistic work expectations and discriminatory hiring practices. No standards in place for employee safety! They operate on a strict set of rules for how to best service the client but have a “cross that bridge when we come to it” mentality for protecting their staff. You will spend money on therapy to recover from working here. Very high turnover rate, naturally.