Great product and customer service! - Assistant Store Manager Cole Haan Employee Review

3.0
5 Feb 2015
Recommend
CEO approval
Business outlook

Pros

They are active in their approach to customer service and satisfaction. The price point is good for their clientele. I worked with a great team of individuals that know and love the product.

Cons

They changed the discounts offered to their employees. I don't know if they realize that the average PT Sales Associate that worked between 8-12 hours/week cannot afford the product from the Outlet store and they have cut the discount vouchers for the website purchases as well. We all loved the brand, but really couldn't afford it like we used to before the venture capitalist bought them from Nike.

Explore other reviews about Cole Haan

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance within company

Cons

No cons for this company

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Had an awesome sales team

Cons

District Manager was terrible Long retail hours Needy often unreasonable clientele

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