A fantastic to build a career - Mortgage Advisor Connells Group Employee Review

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

In my role the group offers great starting rates of income with really good commission but that builds up over time to very high earning potential as you progress with experience. For mortgage services everyone has the opportunity to progress and it is simply judged on income and meeting quality metrics so as you build experience you will progress. With previous employers progression was as much about who you knew rather than what you did but here it is clear cut with pre-determined and achievable targets that trigger progression. There is also plenty of chances to branch out in to management or other support roles within the business. They invest into people and are keen to retain them with lots of training and support. They offer up to 25 days holiday, your birthday off, have recently enhanced both maternity and paternity leave. They also offer a range of discounts on related services, they provide an employee assistance programme to provide support to all outside the office and access to company cars. They also love to recognise and reward on a regular basis. I took a chance on a random job advert joining Connells and haven't looked back, compared to previous jobs I feel supported and highly valued which has allowed me to excel at what I do, especially given I came from a background that had little relevance to what I do now.

Cons

In my role the hours are long if you want to succeed, to a large extent this comes with the type of role I do as opposed to being Connells specific. They set high expectations for targets which not everyone will necessarily get on but if you are driven you will receive plenty of support to achieve the best you can. Sick pay is about the only benefit that they fall short on. In addition the vast majority of the work load is on the individual advisor, support teams exist but it is a light touch support as opposed to more individual support whereas in some other businesses admin support is available more often the time for more aspects of the job role.

Explore other reviews about Connells Group

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

The staff in the branch

Cons

I found the working environment extremely pressurised, with unrealistic and constantly increasing targets that often felt impossible to achieve. While I understand sales roles naturally involve targets, in my experience expectations continually changed and there was very little support from management. Much of the feedback we received focused on what wasn’t being done well enough, rather than encouragement or recognition for the hard work being put in. Employees were not made to feel valued, and promises around progression and promotion did not reflect the reality of the role. The overall culture had a negative impact on morale and work-life balance. Others may have had a different experience, but unfortunately mine was not a positive one.

1
1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The colleagues are the best part

Cons

There is no communication at all and no clear signs of progression

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