Pros
Remote work and a decent bonus
Cons
This is a difficult place to work as an engineer, especially for those who genuinely care about building meaningful, high-quality products. There is a heavy amount of internal politics—particularly involving InfoSec, Legal, Product, and Compliance. These groups often seem to have lost sight of their core purpose: protecting the business without unnecessarily hindering its ability to grow. What’s most discouraging is the general lack of urgency or accountability. Many employees appear disengaged, likely because compensation remains strong and bonuses continue to be paid as long as revenue grows. As a result, there is little incentive to go beyond the bare minimum. While it’s understandable that investors initiated the Bain audit, the feedback being gathered seems to only scratch the surface of the underlying issues. In its current form, the organization feels structurally unsound and risks falling further behind competitors in both product and technology. The core transaction system—the primary revenue driver—is more than 20 years old. Yet it cannot be retired because the replacement platform, despite over $100 million in investment across more than three years, still struggles to support even basic money transfer functionality. Finally, the notion that Mastercard would acquire Convera seems highly unrealistic.