Pros
I really enjoy working for Cooper. I came to Cooper from a large, bureaucratic, slow-moving government organization and was seeking something different. In particular, I was craving an environment with colleagues who motivate me; with people who are creative, hard-working, and mission-driven. I found exactly this at Cooper. People at Cooper are passionate about design, our tools, and our company. They are also highly authentic and empathetic. They are leaders in the field to boot. The work we do is extremely varied and interesting. Another note is that the merger with Catalyst in NY has gone very smoothly. Our colleagues there are wonderful! Cooper is easily the best place I've worked.
Cons
As a UX design firm, we are always seeking the best interfaces/technological tools. That said, we could probably reduce the number of tools we use.