A Growing Company That Works Out Kinks Well - Social Media Account Manager Cosmitto Employee Review

4.0
30 Mar 2017
Recommend
CEO approval
Business outlook

Pros

-Great coworkers -Open office plan -Team outings

Cons

-Repetitive work -Sometimes, a lack of communication on teams

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Cosmitto Response
7y
Thanks for your feedback! We realize it’s been a while since you left your thoughts, but we want to let you know that as of July ‘18 one of our Account Directors bought out the private equity that previously owned the company. We’re excited to say that we’re addressing the cons you mentioned head-on. As for our open office, regular outings, and all around great employees – we’re sticking to that!

Explore other reviews about Cosmitto

5.0
22 Mar 2019
Recommend
CEO approval
Business outlook

Pros

In the nine months I've worked at Cosmitto, I have learned so much about the digital marketing industry as a whole. I joined the agency during the initial stages of the ownership change, and came in with a background in journalism. My previous work experiences overlapped into certain phases of my position, but there was still a lot about digital marketing that I had to pick up on. Cosmitto's culture is geared toward constant growth in a family-environment, and working with a diverse range of clientele across various industries helped make my transition interesting. I've been allowed to try different duties and responsibilities – even ones that weren't in my initial job description – which have all helped me sharpen my professional skill set. I enjoy the people here. From the top-down, everyone is young, friendly and non-judgemental. If you have an opinion about content or social media strategies you are always free to express it openly. The office is in an ideal location in downtown Pittsburgh around a lot of cool lunch spots, happy hours and coffee shops. And the remote-work policy is nice, too.

Cons

The old office left over from previous ownership was really boring and bland, but Nikki and Matt are in the process of a complete remodel to give it more of a modern agency feel.

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Cosmitto Response
7y
Hi there, thank you for taking the time to share your experience working with Cosmitto! We're so happy to hear that we've provided a space for you to explore digital marketing and various roles within the industry to improve yourself holistically. Thank you again for your feedback, as we will use this to continue to strengthen our internal processes and company culture to sustain a welcoming and growing workplace.
2.0
12 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Flexibility (work from home days, unlimited sick days, 16 vacation days your first year, then two more added for each year of employment, relaxed work environment) -Benefits (health, vision, dental, 401k) -Fun days (beer and pizza Friday, holiday parties, happy hours) -Casual dress code -Everyone is generally nice and helpful (employees and clients)

Cons

-Disorganization out the wazoo. Seriously, things would change once a week. -CLIQUES. I kept thinking I was in high school instead of a content marketing agency. Everyone is young (22-32), which is fine, but there are some immature folks in the mix who are only there to socialize. -Basically an entry level job factory. They hire you, pay you nothing, make you do more than 40 hours worth of week, then you move on somewhere else with better pay and less work and realize what you've been missing. -Constant concern for your job security because of the budgetary issues and client turnover. Many were let go for a variety of reasons during my time there. -Clients leave left and right. Not sure if it's because the people hired don't receive proper training and don't know what they're doing and clients get annoyed or if the agency charges too much for some of the crap they churn out.

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Cosmitto Response
7y
Hi there! We appreciate the time you took to share your thoughts and are happy to report that Cosmitto (formerly known as Community Elf) has made it a priority to address the points you brought up under new ownership. Although we’re still primarily made up of young professionals, we embrace the fresh and innovative ideas that our collaborative team brings to each account. While client turnover is common in agency work, we’ve been lucky to have several long-standing partnerships with clients and are always improving our processes and strategies to increase client retention. Since the acquisition, the new ownership and many of our original team members have had a fresh start! We’re excited about who we are as a company and where we’re going.
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