Pros
-The team is passionate about making a genuine impact in patient care, which creates a strong sense of purpose day-to-day. -Colleagues come from a wide variety of schooling backgrounds, which makes the workplace intellectually stimulating and culturally interesting. -The office itself is beautiful and provides a pleasant environment. -Long-standing team members are deeply invested in solving the company's mission and are truly dedicated.
Cons
-There has been significant executive turnover. Leadership instability is frequent due to the founder's approach—bringing in executives, granting broad autonomy, then limiting their influence, which leads to disengagement and exits. -People Operations was previously a standout feature, but changes in HR leadership have shifted the climate toward fear and uncertainty, eroding trust. -Diversity is lacking, especially among senior leadership. Women face barriers advancing beyond Director level and often depart shortly after reaching this threshold. -At one point, there were no merit-based raises for a year and a half, which affects morale and motivation. -The main product lacks clarity and definition, which challenges alignment and long-term growth.