Too many chiefs (VPs/C-level hires outnumber the doers), Good 'ol boy network - Anonymous employee Docusign Employee Review

2.0
18 Feb 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work environment - perks similar to other startups - great office space, good benefits, decent salary if you negotiate, some very smart people, product has potential

Cons

Old school hierarchy rules - highly paid VPs abound, management skills lacking across the senior management team, typical tech sales driven culture. The company lacks diversity on every single level but most predominately at the top.

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Docusign Response
10y
Thank you for your comments. We wish you well in your new endeavors. We have brought in a bunch of seasoned leaders since you wrote this review. We think it's paid off as we hired about 1000 employees since that time. We have also introducing a Manager Toolkit and Manager Orientation during Discovering DcouSign (our two day all global new hire orientation in Seattle) and we are working on creating a more diverse workforce at every level -- a challenge for most enterprise software companies. I've referred a couple of "diverse" employees, some of who have been hired. I make it a point to review our job listings and try to contribute to building a diverse candidate slate through my own network. It's going to be a team effort. But we are getting there.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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