Pros
Great pay and truly exceptional benefits — some of the best I’ve seen offered. The onboarding experience was very welcoming and well organized, including thoughtful gifts and company equipment such as a MacBook Pro, AirPods, iPad, backpack, and iPhone. The team is hardworking, supportive, and always willing to help, and the work environment is fun, energetic, and engaging. I’ve also received a great deal of support in my role. While the training process can feel overwhelming at times due to the amount of information provided, it’s clear the company invests heavily in making employees feel prepared and supported.
Cons
Office hours are from 7 a.m. to 5 p.m., and the office is located in a fairly isolated area with limited nearby food options. The workspace also feels small for the number of staff working in it, with everyone sharing one main area. Because of the constant foot traffic, conversations, speaker phone calls, and overall high-energy atmosphere, it can sometimes be difficult to find a quiet space to concentrate. I genuinely enjoy the positive and engaging environment and the interaction between employees and customers, but I also appreciate having a quieter space that allows me to stay focused and productive.