Firstsource Solutions

Firstsource Solutions reviews

Terrible - Customer Service Representative Firstsource Solutions Employee Review

1.0

17 Mar 2020

Customer service representative

Recommend

CEO approval

Business outlook

Pros

A good starter job

Cons

Absolutely everything. The pay is minimal. The expectations where much too high. Leadership was a joke. Supervisors and managers basically had their own melrose place theme going on that they didn’t even try to hide from their employees. Mandatory overtime. No cost of living raises.

Firstsource Solutions Response

Thanks for writing in. We are sorry to hear that your experience with us has not been a good one. People centricity being one of our core values, we like to ensure we make a great place for everyone to work. Please contact the company by private message so that we can connect with you and better understand your concerns.

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5.0

4 Dec 2025

Patient advocate

Recommend

CEO approval

Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0

18 May 2026

Claims examiner

Recommend

CEO approval

Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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Firstsource Solutions reviews Firstsource Solutions Customer Service Representative reviews Firstsource Solutions review

Firstsource Solutions

Terrible - Customer Service Representative Firstsource Solutions Employee Review

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