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Firstsource Solutions

Engaged employer

Terrible - Customer Service Representative Firstsource Solutions Employee Review

1.0
18 Aug 2020
Recommend
CEO approval
Business outlook

Pros

I wouldn’t have any pros

Cons

Terrible money terrible management Terrible

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Firstsource Solutions Response
5y
We are sorry to hear that you did not have a great experience during your employment with us. We work hard to provide a supportive work environment, and our benefits package is on par with the best in the industry. Your experience is definitely at odds with our values as an organisation that puts our employees at the heart of what we do. We are proud that the vast majority of our employees enjoy a happy and fulfilling career with us and also our leadership team continuously empowers, motivates and supports every single employee in our company. We hope you used one of our feedback channels while employed with us. We actively seek feedback from all our employees through our HR team, ‘Happy or Not’ stations and Employee surveys, so that we can continue to improve the employee experience.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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