Blame Culture and Disorganized - Anonymous employee Gentle Monster Employee Review

2.0
22 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Provides meal and snacks for employees

Cons

At first, everything seemed to be going well. Everyone appeared kind, and the work environment felt healthy. However, a few days into the job—once I was assigned a project to manage entirely on my own—issues began to surface. I was given no clear guidelines or expectations for the final outcome, only a vague overview. I had to actively ask questions just to gain basic direction. Unfortunately, asking questions came with its own challenges. My manager would often respond with condescending remarks such as, “What do you think?” rather than providing a direct answer. If I responded incorrectly, they would then pose the same question to a coworker, who would answer it correctly, which felt patronizing and undermining. It began to feel like asking for instructions was perceived as a weakness. When I brought up these concerns and explained that I learn best through clear, structured direction, I was met with comments about how they dislike micromanaging and advised not to take things personally. This dynamic continued throughout my entire time at the company. When mistakes occurred, instead of acknowledging the lack of direction, the response was often passive-aggressive and rooted in blame. There was little grace for errors, even though I was a new hire trying to manage a project with minimal training. My onboarding was extremely disorganized—aside from a brief office tour during my first week, there was no formal training, no manual, and no structured sessions for my role. And yet, when mistakes were made, I was held fully accountable. They were overly critical of the work I submitted, despite not providing any standards or references. Meanwhile, the same attention to detail was clearly lacking in their own processes—particularly in training and job clarity. My employment was eventually terminated two months later, with the reason given being that the company was “restructuring” and no longer required my position. The organization suffers from disorganization, a culture of blame, and internal office politics. There is also a noticeable issue with cliques that influences the workplace dynamic.

Explore other reviews about Gentle Monster

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Kind and organized management, amicable supervisors and coworkers

Cons

Having to pay for parking as a part-time associate

1.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool brand. Stands out from the traditional retail setting.

Cons

Highly dysfunctional US and Global HQ team. Zero communication between the two teams. Extremely amateur way of working. Neither team can agree on anything, affecting stores and store teams. All they do is finger point and gaslight and in the end nothing ever gets done or solved. It’s almost like no one in HQ has ever worked in a store before and have no idea how to run a retail business.

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