28 Apr 2016
Anonymous employee
GetInsured Response
9yWe take a lot of pride in the work that we do at GetInsured and we’re sorry to hear you were so unhappy. We are also proud of our staff, which includes some of Silicon Valley’s top talent.
As far as work/life balance, we aim to have a happy, team-oriented work environment and will look into your claim of an overwhelming workload. We do recognize that it can be heavy at times prior to releases, or a new program launch, but we also feel that would be true of many companies. Our HR and executive teams are always working hard not only to find new initiatives that continue to foster work / life balance, but to also better employee engagement and team interaction.
I think one of our reviews said it best, “GetInsured is a growing business in a changing market, so there are bound to be some adjustments and course corrections.” This may be misconstrued as a lack of direction, but in reality, it’s a testament to our nimble team that can help our partners, both state and commercial, respond to market needs. We meet as a team each month to review board meeting updates, as well as current projects and company focus. We have a very positive outlook and are certainly not operating at a loss.
Just to clarify, the company didn’t have two rounds of layoffs in 2016, though that may have been the impression. There was a down-size that occurred within our sales centers located in Phoenix, AZ and Atlanta, GA and those impacted were mostly contractors. They understood that their employment was not full-time and knew it was temporary to assist consumers during this year’s open enrollment. It is a common practice in the Health Insurance Industry to ramp up during Open Enrollment then to ramp down the work force once busy season ends.
We do appreciate your feedback and have shared it with a larger group within the company to continue our practice of open communication.