15 May 2024
Gong Response
1yThank you for your #NoSugar feedback. We're glad you value our intelligent team, great product, and competitive pay and benefits. However, reading your concerns about the new leadership's approach to change management, lack of enablement for the CS team, and deprioritization of existing customers was difficult. Creating Raving fans internally and externally has always been a top priority for Gong, and I'm sorry if that hasn't been your experience. We are committed to continuous improvement as we evolve and value your input, if you'd like to discuss further, please reach out directly. - Suni Lobo