Great culture - Customer Service Representative Home Made Employee Review

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Everyone works together, teams can reach out to other teams for assistance. Great place to work.

Cons

Always changing due to Aged Care changes-unavoidable due to nature of business. Reliant on government information which can take additional time.

Explore other reviews about Home Made

5.0
20 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great no complaints good job

Cons

None none now except none

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get to work with some decent people who are trying to make the best of a bad situation. Good office location.

Cons

Without a doubt the worst place I've ever worked. Passive-aggressive management consistently makes absurd demands and loses their rag when the impossible isn't delivered. Despite the high pressure environment, the commission structure seems to have been designed to be as demotivating and unachievable as possible so there's not even any real reward for hard work. Team churn as new team members quickly realise what they've got themselves into and leave, which creates a constant feeling of instability.

2
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