Employee Review
- Current Employee, more than 5 years★★★★★
Great Employer
4 Feb 2023 - Regional Manager in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Great Team, great benefits, many growth opportunities.
Cons
Harder to navigate when it is such a large corporation, but never the less, great company to work for.
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Other Employee Reviews
- Current Employee★★★★★
Pros
Many as a large employer
Cons
Few cons as they care about their employees.
- Former Employee, more than 1 year★★★★★
Good benefits, training, too rigid
30 Mar 2023 - Customer Service Representative (CSR) in Cincinnati, OHRecommendCEO ApprovalBusiness OutlookPros
Option to work from home Good healthcare, vision, dental, PTO benefits Nice team members, leadership
Cons
Very rigid work environment due to Federal guidelines. Customer Service policies didn't always make sense - sometimes long wait times when getting answers to questions for providers. Long provider calls - four hour calls with 28 claims to asist with. Needed to stay on call even if shift ended. Call quality when working with international clients could be difficult at times.
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