Disorganized, Poorly Managed, Weak Sense of Direction - Operations Integrated Health Systems Employee Review

10 PTO days a year. Accrue 5 days each 6 months. No rollover. Toxic environment: - Employees badmouthed other employees, management, and clients on a regular basis and over time it has caused the culture to erode. Several long term employees seemed to have lost faith and spread negativity to other employees and new hires. - I personally spoke to three other longer term employees who had left the company who confirmed that the culture had severely declined in the last year for some reason. - Due to the size of the company, it had the opportunity to demonstrate healthy culture by promoting team building activities like bowling, arcades, ballgames, etc. but I don't recall any efforts. Lack of trust: - No employee handbook upon request, no effort to make one. It seemed like they preferred not to document rules so they could maneuver as they saw fit. - A member of management confirmed that they "did not trust the employees." - Some members of management are unable to delegate and let go of things and trust others to accomplish tasks, so they end up buried in those tasks, get overwhelmed, and turnaround times suffer. High turnover: - Approx. 50% turnover rate in a department in 1 year. Low investment in tools & software: - Unsure of the company's financial standing specifically, but gaining tools and resources to perform job functions seemed to be always be a challenge. Lack of development: - Employees brought up continuing education and education assistance/certifications, and management inquired why the individuals couldn't just work on that on their own. - Teams are in a constant firefighting pattern, unable to focus on developing any training or knowledge resources. Mismanagement: - Weak managers allowed to stay in roles for years even after mgmt. agreement that they were not succeeding in the role - No management class requirements to teach leaders how to guide and grow people Expensive benefits, no 401k/retirement No upward mobility Bare bones amenities: - No formal break room (2 chairs), no vending machines, old cubicles with no keys to drawers and cabinets Erratic decision making: Management seemed to either take too long to make a decision and required meeting after meeting, month after month, with little progress OR a decision was made via knee-jerk reaction with little thought to future impact. Unprofessional leadership: - Personal information disclosed about employees - Asked to deceive/hide information from others - Asked to deceive/hide information from clients