High Turnover, Sales-Driven Culture, Heavy Workload on AMs - Commercial Account Manager KASE Insurance Employee Review

Strong focus on sales over technical insurance knowledge • Many Producers lack experience, which creates significant additional work for Account Managers • Limited training and development in core insurance knowledge • Unrealistic workload expectations and understaffed AM team • Producers are often not involved in renewals, leaving AMs to manage the bulk of the work • Poor management and lack of structured support • High-pressure and, at times, toxic work environment