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Liberty Mutual Insurance

Engaged employer

LM - it's not our responsibility to deal fairly with employees - Attorney Liberty Mutual Insurance Employee Review

1.0
20 Dec 2008
Recommend
CEO approval
Business outlook

Pros

When I first began working there, LM was the best place in the world. The management was supportive, advancement was possible to a degree (once I had a child, my ability to advance vanished), the money was good and the benefits were decent. I found my work interesting and my colleagues were good people, smart and talented. The first few years I was there, training was provided and there was a support system. The office was a fun and communal place to be, we celebrated milestone events together and it was like a family. I really thought I would retired from LM at the end of my career.

Cons

In the last couple of years that I was there, the focus turned from being a supportive environment to money, money, money. One year, they gave us crystal things that said something like LM made billions of dollars. A few weeks later, they pleaded poverty and fired people. They chopped the neck off the company. The bloated head stayed and the bottom feeders flourished, but they fired good decent people many of whom had given 20, 30 or even more years to the company. My last boss was a venal person who took great pains to find your weaknesses and exploit them. I was told that I had a terrible reputation with another department of about 60 people and when I questioned further, I was told that ONE person had expressed a negative opinion of me in a survey and everyone else had either not responded or had said positive things. That one negative comment was used to deny me a raise. I was downsized shortly thereafter. Also, LM had really expensive health insurance and you could only get it from Aetna, which coincidentally is where Ted Kelly, the chairman of LM, used to work. How is it that such a large company can't negotiate better health insurance deals?

Explore other reviews about Liberty Mutual Insurance

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

1
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