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Liberty Mutual Insurance

Engaged employer

Good Company - Auto Claims Adjuster Liberty Mutual Insurance Employee Review

5.0
20 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Great people, company, benefits and pay. Work from home after 6 months. Great hours if you are up to date on your work and flexible with when you come in and leave. You can choose your own hours.

Cons

As an adjuster, there is more work than hours in a day. You may be willing to put in the extra time but they don't want you to since you have to claim it, understandably they don't want to pay overtime if possible. Many employees would just put in the hours and not log them. Stress levels are high since its too easy to get behind and catching up can take weeks. Miss one day and your behind for a minimum of a week. Usually I saw people take a day or two off and somehow not get turned off on claims so when they came back they had new claims when they shouldn't have. Makes you never want to take a vacation.

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Liberty Mutual Insurance Response
7y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.

Explore other reviews about Liberty Mutual Insurance

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

1
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