Pros
Magnificent staff in all departments, with a real sense of teamwork and collaboration. It was easy to find someone to help guide you with a problem. Dev., Client Success and Marketing in particular were phenomenal. Promotion opportunities do abound, and the company's fully-remote 'anywhere in the world' outlook is refreshing.
Cons
Everything is urgent with totally unachievable deadlines far in excess of the usual stretch goals. Sluggish decision making can severely hamper future planning, Due to this, "work until it's done" was the expectation for staff at any level. There were an excess of meetings with most staff calendars full of internal meetings. Rarely did everyone present need to attend. The standard VC-driven focus on growth severly disrupted day-to-day functioning. Each quarterly Business Strategy Review (organised brilliantly) concluded by largely ignoring staff input to push to faster growth. Some members of the C-Suite are great, while others are somewhat - and some extremely - difficult to work with. Often, senior C-Suite took little notice of guidance from highly-experienced staff the industry and future developments, or customer requests/plans. The 'work all hours' mindset was driven from the top down, usually explicitly. The CEO is disrespectful in the extreme to everybody.