4.0
7 Dec 2025
Current employee, more than 5 years
Melbourne
Recommend
CEO approval
Business outlook
Pros
* My team are all great to work with * Feedback and career progression is a big part of the company culture * Emphasis on keeping a good mental state and there are support processes for those who are struggling
Cons
* Restructures happen almost quarterly at this rate and it's unclear what the goals really are * Remuneration could be a whole lot better for front-line support agents