Losing sight of what they just recently realized - Principal Software Developer Marchex Employee Review

4.0
30 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Have always valued "work/life balance". Usually "empower at the bottom". Insurance was decent, HSA, 401K, 4 weeks vacation w/ seniority. My position included options, restricted shares, and cash bonuses, but not huge ones.

Cons

Upper management all has a "sales" mentality and consistently prefers to chase the shiny penny of some new deal. Poor product management including too much turn-over leads to a lot of vague product visions geared mostly toward impressing upper management which interferes with ultimate success. Loss of focus appears to be accelerating the decline now.

Explore other reviews about Marchex

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

No cons to report about this company

1.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people are nice enough.

Cons

Crap solution that is difficult to sell. CallRail and Invoca have features, integrations, and partners that Marchex lacks. They invest in exhibiting at conferences to acquire clients.

1
avatar
Marchex Response
8mo
We take all reviews seriously and want to note that the information shared about location and tenure on the above review does not appear accurate based on our records. While this raises questions about the legitimacy of the post, we would still like to address the feedback provided. At Marchex, we are continuously enhancing our solutions and expanding partnerships to better serve our clients. We recognize that competition in the market is strong, and our approach may differ from others, but we remain focused on delivering long-term value and equipping our employees with the resources they need to succeed.
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