Great Team Atmosphere - Member Of Technical Staff Meraki Employee Review

5.0
21 Dec 2016
Recommend
CEO approval
Business outlook

Pros

- Smart and passionate people. - Good team vibe. No glory hogs or people just out for themselves. - Wide range of projects to work on. If you want to experience a complete range of the stack, this is the place for you. If you know what you like and want to focus on something in particular there's room for that as well. - Great perks. Engineering definitely has the better of the stick when it comes to benefits and work perks. - Very flat structure. This isn't like Amazon or Oracle where you have Software Engineer 1-7 and then 100 levels of managers above that. Here it's just VP/Director -> Team Lead -> engineers. All team leads are engineers as well so you don't have some non-technical boss you might find at some other companies. - Management is very transparent and open to ideas/suggestions/feedback. They're all also very easy to approach and love interacting with the whole team. - Dog friendly. If you don't like dogs this could be a con. - People in general are easy to approach. If you need help with something or just want to talk about your work, it's as easy as walking over to their desk and chatting. No one is above constructive feedback of their work. - Any hardware/software/equipment you need can be found or ordered whenever you want. Engineering again seems more spoiled than the other departments in this regard. Multiple times when requesting a new piece of equipment, the first question I've gotten is "Are you with engineering?".

Cons

- Engineering team is on average very young. Meraki does a lot of their engineering recruiting/hires through fresh college grads. This isn't in itself a bad thing but too much of one age/background group can make a team have a hive/like-minded mindset. - Ageism. Related to the previous point. It isn't too bad at Meraki but it's there. This is a problem the whole tech industry has, especially in a talent-full city like San Francisco. Just remember, one day you'll be the old 30-somethin engineer and you won't want to be judged solely on your age. - Getting a little noisy on the engineering floor at times. This is expected when the team is expanding at a fast rate. - Career growth can seem hard because of the flat structure. This can be a deterrent for some if they want a distinction/recognition of skill level and experience. There is no junior/senior engineer or anything like that. Everyone is a "Member of the Technical Staff". So if you're not a team lead, you're just another engineer on paper. If you're one who is looking to climb the corporate ladder it could potentially be hard.

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5.0
20 Dec 2025
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Pros

Structured nice team professional team

Cons

None it was all good

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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