Fun part-time environment but limited advancement opportunities - Customer Experience Manager Michaels Employee Review

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Michaels is a fun environment to be part of if you're only working part-time.

Cons

Constant demands from corporate to provide outstanding service, but they don't give enough hours for more staff on the sales floor. Extremely hard for career advancement once you reach CEM level.

Explore other reviews about Michaels

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. I liked interacting with the customers on their projects,

Cons

You're on you feet all day.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Relatively easy job, lots to keep you busy and moving if you hate a stationary job. Easy to keep moving up from this role. The right team will make this your favourite role! Perfect job if you enjoy being the solution for everyday problems (just get your pay's worth).

Cons

Far too many hats, as Michaels tends to understaff. Can be a real slog with lack of support for training and followup coachings for cashiers. Hard to recommend this job long-term due to typically low entry pay, and pay gaps in similar management roles caused by company decisions over the last half decade or so.

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