Unfortunately, a poor experience -- sold on smoke & mirrors - Anonymous employee Multiverse Employee Review

2.0
30 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Had strong talent & good, genuine people who have since left the company due to the cons.

Cons

Where to begin…. Unfortunately, the experience Multiverse provides is incredibly disappointing. In many cases, Multiverse reaches out to top talent across the tech industry, pushing the mission, sharing the big names that have invested to win the talent that joins… meanwhile they sell smoke and mirrors as the company is simply a mess. Multiverse's mission is to create a diverse group of future leaders through an alternative to college & corporate training. Awesome mission, right? Yes, it sounds good – which is why so many kind, smart, savvy sales professionals join the organization. The goal: to solve a mission that's way bigger than themselves & potentially impact millions of (diverse) lives. Even with such a strong mission, the opportunity still must be validated. During the evaluation process, many people ask questions around the state of the team & the company. The unfortunate part is that you are met with fluff & lies about the legitimacy of the sales process, customers, product, culture, and the maturity of the company as a whole. When you arrive at Multiverse, you are greeted by nice people (or should I say were.. Because many of them are gone) and you’re thrown right into the mess. From day 1, there’s no expectation setting on performance, minimal support in onboarding, and zero sales playbook (some may see this as an opportunity, but seeing that there is a sun-par product and no product market fit – what are you really selling?) Your job turns into a glorified BDR role weaponizing the mission (that is not being executed upon) to drive conversations that don’t go very far. What’s worse - if they do make progress, your champions will want to dig into the accuracy of some of the data presented, and you’ll be left creating more smoke and mirrors to mask the current state of the company. Many of our colleagues on “ramp” were terminated within months into their roles due to “underperformance”. In an enterprise role, where the average deal cycle is 6-8 months (at best), people were terminated within 2 months of starting. Make it make sense. Leadership seems to offer minimal transparency and micromanages, while middle management lacks the experience to hold the leadership positions (ex: player-coaches as sales managers with little-to-no management experience – when they sell you on their top notch leadership + skill development). Additionally, there is very little ethnic representation across manager+ level leadership (don’t forget, the mission is to create a diverse group of future leaders, ironically). To solidify the disconnect between the mission and the execution on it (both internally & externally), the entire diversity team at Multiverse turned over. It’s incredibly unfortunate because if Multiverse had the expertise and integrity in place to execute their mission the right way (at every level, both internally & externally) – they would have had the potential to positively impact millions of lives and the future of workforces everywhere. Instead, they should step aside and create space for mission-driven companies that close economic opportunity & diversity gaps … the right way. If you’re considering an opportunity at Multiverse as an AE, I would highly recommend reaching out to any sales person to ask about their experience prior to joining. Unfortunately, they will likely have many similar sentiments to the other Glassdoor reviews listed below.

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Multiverse Response
2y
Hi, Thank you for taking the time to leave a review about your experience at Multiverse. We deeply value every piece of feedback because it helps us continue to evolve and improve for the sake of our mission. I'm glad to hear your positive feedback about the individuals you worked with during your time here. Building an engaging and supportive culture is really important to us. I am, however, disappointed to read about your negative experiences, and I appreciate your honesty. It seems your expectations from Multiverse didn't materialise the way you hoped, and for that, I am sorry. Sales is a critical part of our business and we are constantly revising our onboarding, sales processes, and support systems to adapt to our fast pace of growth. We are aware of the challenges we face and are actively working to improve these areas under the leadership of our new Chief Revenue Officer, Alex Varel. There are lots of changes in process and we look forward to seeing the impact of these over the coming months. Concerning the diversity in our leadership roles, we are very proud of our gender diversity (64% of our Global Leadership Team are women), but we acknowledge that we still have work to do in other areas. We are investing in recruitment partnerships to attract diverse talent and have implemented internal programmes to support employees from underrepresented backgrounds into leadership roles. I genuinely appreciate your detailed feedback, and I wish you the best in your future career endeavours. Paige - VP People + Talent

Explore other reviews about Multiverse

5.0
10 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great training and development / high standards - sellers can earn high 6 figures. There are multiple 7 figure earners at the top - executive team and leadership has a history of winning big - the people are highly skilled and talented, growth mindsets everywhere

Cons

- not really a con for me but it’s a competitive environment (everyone is eager to prove) - if you’re not ready to excel and work hard you could fall short of teammates who are

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Multiverse Response
1y
Hi, Thank you for your review. It’s great to read about your positive experience at MV, especially around our training, development, earning potential and incredible team. I appreciate your honest perspective on the competitive environment. Our Sales team is committed to high standards and excellence, it’s something we take pride in. But as you said, it’s not an easy ride so we look for people who are ready to work hard and reap the reward! Thank you for being a part of our team. We're lucky to have you! Bella - Head of People Experience
4.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is the number 1 driver and company values

Cons

Lack of foresight for quarterly reporting and lacks full company strategy across markets

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