It's a job. - Anonymous employee Old Navy Employee Review

2.0
22 Oct 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits, clothing discount at all Gap Inc. brands, discounts with major cell phone providers, discounts at Apple and Dell and more. Health care benefits and paid time off are exceptional for full time employees.

Cons

Not an EASEy place to work. You can drown in processes, forms and tracking sheets. Managers are encouraged to micromanage associates and fellow managers. Communication is abysmal between all levels of management and therefore between managers and associates. Simplicity and efficiency is lacking in nearly every aspect of the job requiring 10 steps when only 4 are needed.

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5.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work for first jobs

Cons

Typical retail issues that you’d deal with everywhere

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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