5.0
6 Aug 2025
Former employee, more than 1 year
Brisbane
Recommend
CEO approval
Business outlook
Pros
Open Minds is a great place to work with a genuine focus on client outcomes and a strong team culture. The organisation fosters collaboration across departments and encourages innovation in person-centred support. Support from direct line managers was consistent, and I felt valued in my role. Opportunities to make a real difference in participants’ lives.
Cons
There were two separate systems that managers had to use for service delivery and reporting. This made it difficult to reconcile data across platforms and created inefficiencies in daily operations. System-related training and technical support could have been more comprehensive, especially during onboarding or rollout phases.