One Hand Didn't Know What the Other Was Doing - Anonymous employee OpenTable Employee Review

3.0
31 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Modern and tech-savvy -Pro-remote work (after listening to employees who pushed back on return to work)

Cons

-Mass confusion about how things should look and feel under a confusing blended company scenario (working with Kayak.com so closely) -The leadership tried to be diverse and inclusive but was instead filled with snide and snippy individuals

Explore other reviews about OpenTable

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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