Going Downhill With No End In Sight - Anonymous employee Pearson Employee Review

2.0
24 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are great individuals at Pearson, dedicated to the spirit of the work, who believe in providing access to quality content to as many kids and teachers as possible. Decent benefits but not immune from financial realities created by poor leadership. Work from home is encouraged and supported.

Cons

Where to start? First off, there is just a ridiculous number of mid to upper-level managers at Pearson, many of who did not advance through merit but were seemingly poached from non-publishing businesses or straight out of MBA programs. Most of these managers know NOTHING about publishing and are a significant factor in Pearson's deteriorating brand recognition, releasing sub-par products and marketing materials created with virtually no input from educators or the former educators who work at Pearson. Second, anemic and delusional leadership. John Fallon is a terrible CEO, who has overseen a reduction in diversification (selling off FT and Economist), time and again has misjudged the market (Common Core, assessment), and has prematurely cut the legs out from paper and gone full in with digital before appreciating the realities of mixed medium learning. He has a technology executive trying to follow the Netflix model, where consumer choice is everything, and apply it to a space where mandates and standards preclude that sort of flexibility. He's headed the outsourcing of thousands of jobs where thousands of combined years of experience in education have been let go and replaced with engineers, MBA's, and project managers with ZERO experience in educational publishing and product development. Pearson's stock has flirted with junk status several times and from all recent accounts there are no signs of improvement. Look for a merger with a consortium to bail out his tenure sometime in the next couple years, seeing as the board simply refuse to see this man off. Third, the Agile project management culture has taken over all aspects of daily activity at Pearson and is used to mask failures. It's officious, stifles creativity, sets unrealistic and contradictory expectations, pits teams against each other, and results in far more inefficiencies than what I'd seen in my first five years with the company. Don't get me wrong, Agile works well for iteratively developed technology products, but there has to be a consistent vision aligned with customer needs and requirements to drive those efforts and Pearson fails by almost every measure in that regard. Stakeholders are no longer accountable, project managers are, so while the merry-go-round of people doing the actual work sees many go off and fewer get on the ride, the people who are supposed to be driving a cohesive strategy and failing remain in their posts. It's less project management and more CYA management. Fourth, and it bears repeating, John Fallon and his army of unaccountable officers and VP's.

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Pros

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Cons

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2.0
31 May 2026
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Pros

Remote, $2300 a month for not that many hours of work.

Cons

The widespread incoherence of Pearson is irritating me to a significant degree. -the hiring committee mentioned the wrong pay rate so I spent a month worrying about money -the payroll agency shared the actual pay rate which was sustainable ($2,300 a month, my bills are $1,800, $2,100 with your fee baked in. - I procrastinated this week because I didn't know how to read the bureaucratese on the assignment - I figured out how to read the bureaucratese and went back to K. saying, I think I've developed something genuinely useful as a reference material for new employees. I had to synthesize information from 100 pages of PowerPoints into a two page document which cleared up the anxiety I had about how to start -can't believe K. and other managers worked as Classroom Teachers because the way they scatter information has no coherence. I had to peruse numerous documents in the SharePoint "cloud" folders, take notes, and develop a master reference document before I could interpret how to develop questions based on the bureaucratese. -I was never the most organized classroom teacher but my students knew what was expected of them. I put dates on assignments that were linear and in a consecutive sequence of beginning of week, midweek, end of week. If students had a test, I made a review sheet that was a consolidated 2-7 pages. I would never expect even my Honors students to consult dozens of pages in order to study. -I told K. about the reference document I developed and she met me partway: she recognizes one aspect of the process could be better done, new employees could be more adequately trained on the acronyms we use. That's like 25% of the way to completion. I had to figure out that "Administration 2" means the second half of a course AKA Economics for 5th and 7th graders, and 11E just means 11th grade Economics. But instead of the standards being sorted by subject, they are sorted by grade. Since the standards start with 5 for anything 5th grade, 7 for anything 7th grade, 11 for anything 11th grade, it would be coherent to just combine the standards into one document and organize by subject. -Some companies are smart, caring people trapped inside of bad systems. Like classroom teachers. Pearson feels like a repeat of my last company in its poor design and incoherence but less abusive. H) Pearson assigned us 11 questions in a spreadsheet. I think fewer mistakes would be made if they paid a college student Education major $15 an hour to type up our assignments with the criteria they want for each question. Our time is worth $30-$100 an hour. We are subject matter experts. But comprehending the bureaucratese drains cognitive energy. -I had anxiety about getting all 11 questions produced then K. said, oh you only turn in one question for the first week. Something they never said on the Microsoft Teams meeting we had last Wednesday for onboarding. If I received a sheet with 11 questions in the cloud and my name on it that's what I'm going to think I need to accomplish. But K. put in another email, only submit one question for a week. Email should be subordinate to the cloud, the cloud should supersede email ex. The federal government supremacy clause: federal government has greater authority than state governments. -Spent an hour trying to save the questions I developed in Abbi, only for them not to process and upload. Abbi feels clunky with technical failures of the early internet

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